Terms of Service

We Clean provides professional B2B commercial cleaning services as described in your service agreement. Our services include:

• Daily cleaning and maintenance
• Supervised on-site management
• Custom cleaning solutions tailored to your facility
• Provision of all necessary cleaning supplies and equipment

Service specifics, frequency, and scope will be detailed in your individualized service agreement.

Pricing: Service fees are determined through zone-based evaluation and outlined in your service agreement. Pricing is based on facility type, square footage, service frequency, and specific requirements.

Billing: Invoices are issued monthly and payment is due within 30 days of invoice date unless otherwise agreed.

Late Payment: Overdue accounts may incur a 1.5% monthly late fee and suspension of services.

Payment Methods: We accept check, ACH transfer, and credit card payments.

Client Cancellation: Either party may terminate services with 30 days' written notice unless otherwise specified in your service agreement.

No Penalties: We do not charge cancellation fees or penalties. Our flexible agreements allow you to adjust or cancel services as your business needs change.

Our Right to Terminate: We reserve the right to terminate services immediately for non-payment, violation of these Terms, or circumstances that make service provision impractical or unsafe.

Final Payment: All outstanding invoices must be paid upon termination.

Client agrees to provide We Clean with reasonable access to the facility during agreed service hours, including:

• Keys, access codes, or entry credentials as needed
• Access to utilities (water, electricity) required for cleaning
• Adequate notice of any access restrictions or facility closures
• Safe and unobstructed access to all areas requiring cleaning

Failure to provide agreed access may result in service delays or additional charges.

Insurance Coverage: We Clean maintains comprehensive general liability insurance and workers' compensation coverage for all employees.

Limitation of Liability: Our liability for damages is limited to the service fees paid for the period in which the incident occurred, except where prohibited by law.

Claims: Any claims for damage or loss must be reported to us within 48 hours of discovery. We will investigate and respond promptly to all valid claims.

Excluded Items: We are not responsible for pre-existing damage, wear and tear, or damage to items left unsecured in cleaning areas.

We Clean respects client confidentiality. Our employees are trained to:

• Maintain discretion regarding all client information
• Refrain from accessing confidential documents or computer systems
• Report any accidental exposure to sensitive information
• Sign confidentiality agreements when required by clients

In the event of any dispute arising from these Terms or our services:

• Parties agree to first attempt resolution through good-faith negotiation
• If negotiation fails, disputes may be resolved through mediation
• These Terms are governed by the laws of the State of Florida
• Any legal action must be filed in courts located in Florida

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of modified Terms.

Material changes affecting active service agreements will be communicated directly to affected clients with reasonable advance notice.

For questions about these Terms of Service or our services, please contact us:

We Clean

Email: info@weclean.com

Phone: (555) 123-4567

Address: [Your Business Address]

For service-related issues, contact your on-site supervisor or account manager directly.